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  • About Us
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Charm Farm Customer Service Training CANCELED

Date and Time

Friday Jun 19, 2015
9:00 AM - 9:45 AM PDT

Friday, June 19
Offered again on Friday, June 26
9:00 am - 9:45 am

Location

North Mason Timberland Library
23081 NE State Route 3
Belfair, WA 98528
 

Fees/Admission

FREE!
RSVPs appreciated; walk-ins welcome

Website

http://www.northmasonchamber.com

Contact Information

Stephanie Rowland
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Charm Farm Customer Service Training ...

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Description

NEW from our North Mason Chamber Visitor Information Center ... sponsored by --



"CHARM FARM Guest Services Training"
Same class, two dates remaining  -- June 19 and 26, 9-9:45am
at North Mason Timberland Library
We will also offer classes at the Little Creek Casino Resort - dates tba

In preparation for the busy summer tourism season, the North Mason Chamber of Commerce Visitor Information Center is offering a FREE customer service training for employees/managers from Mason County businesses!

Our objective is to help "first contact" workers understand the importance of their role in welcoming visitors, tourists, family members and guests to our area. We want to reach out to those workers who can set the tone for someone's entire vacation. Unfortunately, one rude comment or negative experience can ruin more than someone's day. It can steal tourism dollars from other businesses.  OR -- a positive experience can bring people back again and again!
Owners and managers - not sure this training is for your staff? Please attend our first session to check it out. 


   The class will be taught by our very own Chamber President & CEO and certified etiquette consultant Stephanie Rowland, Top Dog Etiquette.
To date, we have scheduled three 45-minute classes in Belfair -- Friday June 12, June 19 and June 26. (These are repeat classes.)
Coming soon, dates for classes to be held at the Little Creek Casino Resort.


FREE. RSVPs required, please email srowland@northmasonchamber.com

 

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30 NE Romance Hill Road, Suite 103 | P.O. Box 416, Belfair WA 98528 | Office 360.275.4267 | Fax 360.275.0853

Kerry Myers, President & CEO

president@northmasonchamber.com

Frances Volz, Licensing Lead
frances@northmasonchamber.com

Hours

Tuesday-Friday, 9am-5pm

Saturday, 9am-1pm

CLOSED ON MONDAYS

CLOSED FOR LUNCH DAILY

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