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DTSTART:20190614T170000Z
DTEND:20190614T190000Z
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SUMMARY:LAST CHANCE: "Welcoming Ways" Customer Service Training FRIDAY
DESCRIPTION:Greetings\, everyone!  This is the last time we will offer this training for the time being. We have room for YOU! It is presented to you FREE by our Chamber\, specifically our Visitor Information Centers. Members and non-members are welcome!  However\, reservations are required.  See you then!\n\n\n\nWhether you have new staff or would like to polish the skills of your current employees\, this workshop is for you.  No matter what the size or nature of your business\, we all have customer/guest contact.  Who is on the front line representing YOU?  Send your team members to this important training for a timely reminder of that vital first impression.  We offered this training a few years ago. You may remember it\, "Charm Farm."  Sign-up via this invite online\, or email srowland@northmasonchamber.com with a list of attendees.  We look forward to seeing you there!\n\n \n"Welcoming Ways" Guest/Customer Service Training\n\nFriday\, June 14\, 2019\n\n10am - noon\n\nPort of Allyn\n\n\n\nPresented by:\n\nStephanie Rowland\, Chamber President & CEO and\n\nCertified Business Etiquette Trainer\, Protocol School of Washington D.C.\n\n\n\nRemember\, everyone you meet\, whether at the store or coming through your front door\, is a possible customer.  Prepare your staff to maximize that moment. It only comes along once! \n\n\n\nCourteous   Approachable   Respectful    Enthusiastic\n\n \n\nWhy etiquette and professional behavior matter\n\nThe "kind mind"   how we approach every person\, every day\n\nHow to make people feel comfortable\n\nHandshaking and introductions\n\nBusiness Conversation and appropriate language\n\nHold the phone!  What do your phone\, email and texting habits say about you?\n\nBusiness casual confusion:  looking the part\n\nThose pesky unplanned moments   how to handle yourself in challenging times
X-ALT-DESC;FMTTYPE=text/html:<em>Greetings\, everyone!&nbsp\; This is the last time we will offer this training for the time being. We have room for YOU! It is presented to you FREE by our Chamber\, specifically our Visitor Information Centers. <strong>Members and non-members are welcome!&nbsp\;</strong> However\, reservations are required.&nbsp\; See you then!</em><br />\n<br />\n<span style="font-size:12px\;">Whether you have new staff or would like to polish the skills of your current employees\, this workshop is for you.&nbsp\; No matter what the size or nature of your business\, we all have customer/guest contact.&nbsp\; Who is on the front line representing YOU?&nbsp\; Send your team members to this important training for a timely reminder of that vital first impression.&nbsp\; We offered this training a few years ago. You may remember it\, &quot\;Charm Farm.&quot\;&nbsp\; <span style="color:#FF0000\;">Sign-up via this invite online\, or email </span><a href="mailto:srowland@northmasonchamber.com"><span style="color:#FF0000\;">srowland@northmasonchamber.com</span></a><span style="color:#FF0000\;"> with a list of attendees.</span>&nbsp\; We look forward to seeing you there!</span><br />\n&nbsp\;\n<div style="border-color: currentcolor currentcolor windowtext\; border-style: none none solid\; border-width: medium medium 1pt\; border-image: none 100% / 1 / 0 stretch\; padding: 0in 0in 1pt\; text-align: center\;"><span style="font-size:16px\;"><span style="font-size:18px\;"><strong><span style="font-family:segoe script\,sans-serif\;">&ldquo\;Welcoming Ways&rdquo\; Guest/Customer Service Training</span></strong></span><br />\nFriday\, June 14\, 2019<br />\n10am - noon<br />\nPort of Allyn<br />\n<br />\nPresented by:<br />\nStephanie Rowland\, Chamber President &amp\; CEO and<br />\nCertified Business Etiquette Trainer\, Protocol School of Washington D.C.</span><br />\n<br />\n<span style="font-size:16px\;">Remember\, everyone you meet\, whether at the store or coming through your front door\, is a possible customer.&nbsp\; Prepare your staff to maximize that moment. It only comes along once!&nbsp\;<br />\n<br />\n<span style="font-size:18px\;"><span style="font-size:22px\;"><strong><span style="font-family:segoe script\,sans-serif\;">C</span></strong></span><span style="font-family:segoe script\,sans-serif\;">ourteous</span> &nbsp\;&nbsp\;<span style="font-size:22px\;"><strong><span style="font-family:segoe script\,sans-serif\;">A</span></strong></span><span style="font-family:segoe script\,sans-serif\;">pproachable </span>&nbsp\;&nbsp\;<span style="font-size:22px\;"><strong><span style="font-family:segoe script\,sans-serif\;">R</span></strong></span><span style="font-family:segoe script\,sans-serif\;">espectful </span>&nbsp\;&nbsp\;<span style="font-size:22px\;">&nbsp\;<strong><span style="font-family:segoe script\,sans-serif\;">E</span></strong></span><span style="font-family:segoe script\,sans-serif\;">nthusiastic</span></span></span></div>\n\n<div style="text-align: center\;"><span style="font-size:16px\;">&nbsp\;<br />\n<em>Why etiquette and professional behavior matter</em><br />\n<em>The &ldquo\;kind mind&rdquo\; &ndash\; how we approach every person\, every day</em><br />\n<em>How to make people feel comfortable</em><br />\n<em>Handshaking and introductions</em><br />\n<em>Business Conversation and appropriate language</em><br />\n<em>Hold the phone!&nbsp\; What do your phone\, email and texting habits say about you?</em><br />\n<em>Business casual confusion:&nbsp\; looking the part</em><br />\n<em>Those pesky unplanned moments &ndash\; how to handle yourself in challenging times</em></span><br />\n<img alt="" height="228" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/367/Image/PortofAllynlogo.png" style="width: 400px\; height: 228px\;" width="400" /></div>\n
LOCATION:Port of Allyn 18560 E State Route 3 Allyn\, WA 98524 www.portofallyn.com
UID:e.367.8149
SEQUENCE:3
DTSTAMP:20260429T054051Z
URL:https://members.northmasonchamber.com/events/details/last-chance-welcoming-ways-customer-service-training-friday-8149
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